{"id":4684,"date":"2018-03-01T19:25:40","date_gmt":"2018-03-01T18:25:40","guid":{"rendered":"https:\/\/www.visipoint.net\/knowledge-base\/"},"modified":"2025-10-02T10:56:45","modified_gmt":"2025-10-02T09:56:45","slug":"helpguide","status":"publish","type":"page","link":"https:\/\/www.visipoint.net\/ar\/helpguide\/","title":{"rendered":"helpguide"},"content":{"rendered":"<h1 style=\"text-align: center;\"><strong>VisiPoint V4 Help Centre<\/strong><\/h1>\n<p style=\"text-align: center;\">This Help Centre is dedicated to the support documentation for VisiPoint V4, our original Visitor Management System. Video guides are available on our&nbsp;<a href=\"https:\/\/www.youtube.com\/channel\/UC6o8EV1oM_nStk0uMpnUS4w\" style=\"outline: none;\" target=\"_blank\"><u>YouTube channel<\/u><\/a>. If you need help, please <span style=\"font-family: Poppins; font-weight: 400;\">contact<\/span> our team using the live chat bubble in your VisiPoint dashboard.<\/p>\n\t\t<div id=\"epkb-modular-main-page-container\" role=\"main\" aria-labelledby=\"epkb-modular-main-page-container\" class=\"epkb-css-full-reset eckb_mp_active_theme_thrive-theme\">\t\t\t\n\t\t\t<div id=\"epkb-ml__row-1\" data-feature=\"search\" class=\"epkb-ml__row\">                \n\t\t<div id=\"epkb-ml__module-search\" class=\"epkb-ml__module \">   \n\t\t<!-- Classic Search Layout -->\n\t\t<div id=\"epkb-ml-search-classic-layout\">    \t\t<div class=\"epkb-ml-search-title\">How Can We Help?<\/div>   \t\t\t<form id=\"epkb-ml-search-form\" class=\"epkb-ml-search-input-height--large\" method=\"get\" onsubmit=\"return false;\" data-collection-id=\"0\">\n\t\t\t\t<input type=\"hidden\" id=\"epkb_kb_id\" value=\"1\" >\n\n\t\t\t\t<!-- Search Input Box -->\n\t\t\t\t<div id=\"epkb-ml-search-box\">\n\t\t\t\t\t<input class=\"epkb-ml-search-box__input\" type=\"text\" name=\"s\" value=\"\" aria-label=\"Search the documentation...\"\n\t\t\t\t\t        placeholder=\"Search the documentation...\" aria-controls=\"epkb-ml-search-results\" >\n\t\t\t\t\t<button class=\"epkb-ml-search-box__btn\" type=\"submit\">\n                        <span class=\"epkb-ml-search-box__text\"> Search<\/span>\n                        <span class=\"epkbfa epkbfa-spinner epkbfa-ml-loading-icon\"><\/span>\n                    <\/button>\n\t\t\t\t<\/div>\n\n\t\t\t\t<!-- Search Results -->\n\t\t\t\t<div id=\"epkb-ml-search-results\" aria-live=\"polite\"><\/div>\n\t\t\t<\/form>\n\t\t<\/div>  \n\t\t<\/div>  \t\t\t<\/div>  \n\t\t\t<div id=\"epkb-ml__row-2\" data-feature=\"categories_articles\" class=\"epkb-ml__row\">                \n\t\t<div id=\"epkb-ml__module-categories-articles\" class=\"epkb-ml__module \">  \r\n\t\t<div id=\"epkb-ml-basic-layout\" role=\"main\" aria-labelledby=\"epkb-ml-basic-layout\" class=\"epkb-layout-container epkb-css-full-reset epkb-basic-template\">\r\n\t\t\t<div id=\"epkb-content-container\">\r\n\t\t\t\t<div class=\"epkb-section-container\">\t\r\n\t\t<div class=\"epkb-three-col eckb-categories-list\" > \t\t\t\t\t<div class=\"epkb-ml__module-categories-articles__row\">  \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_1\" class=\"section_medium_shadow epkb-top-category-box\"  style=\"border-radius: 4px; border-width: 1px; border-color: #F7F7F7; background-color: #ffffff; border-style: solid;\"  >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"--section-head-bg: #001c33; border-bottom-width: 2px; background-color: #001c33; border-top-left-radius: 4px; border-top-right-radius: 4px; border-bottom-color: #b90e00; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--left-cat-icon\" aria-expanded=\"false\"\r\n\t\t\t\t\t\t            data-kb-category-id=\"302\" data-kb-type=\"category\"  style=\"color: #ffffff; text-align: center; justify-content: center;\"  role=\"region\">\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t\t<span class=\"epkb-cat-icon epkbfa epkbfa-paper-plane-o\" data-kb-category-icon=\"epkbfa-paper-plane-o\"  style=\"color: #ffffff; font-size: 30px;\" ><\/span>\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #ffffff;\" >Quickstart Guide<\/h2>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 1px; padding-top: 4px; padding-bottom: 4px; padding-left: 10px; padding-right: 10px;\"  >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-right: 10px;\"  data-list-id=\"302\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"12047\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/connect-kiosk-to-dashboard\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"12047\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Connect your Kiosks to the Cloud Dashboard<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"4763\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/set-terms-and-conditions\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4763\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >How To Add Your Terms and Conditions to the Sign-In Process<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"4776\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/customise-your-kiosk\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4776\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >How to Edit Your Kiosk Welcome Screen and Sign-In Buttons<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"4744\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/add-admins\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4744\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >How to Manage Admin Access and Add Admins to the System<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"4759\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/pair-an-rfid-card-with-a-staff-member\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4759\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Setting Up RFID Cards for Staff and Students<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"12040\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/sign-in-dashboard\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"12040\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Sign in to your Dashboard<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\" data-kb-article-id=\"12059\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/using-address-books\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"12059\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Using the Address Books\/User Lists<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \t\t\t<button class=\"epkb-show-all-articles\" aria-expanded=\"false\" data-btn-id=\"302\">\r\n\t\t\t\t<span class=\"epkb-show-text\">\t\t\t\t\t\tShow all articles ( 1 )\r\n\t\t\t\t<\/span>\r\n\t\t\t\t<span class=\"epkb-hide-text epkb-hide-elem\">Minimise list<\/span>\r\n\t\t\t<\/button>\t\t\t\t\t\r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_2\" class=\"section_medium_shadow epkb-top-category-box\"  style=\"border-radius: 4px; border-width: 1px; border-color: #F7F7F7; background-color: #ffffff; border-style: solid;\"  >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"--section-head-bg: #001c33; border-bottom-width: 2px; background-color: #001c33; border-top-left-radius: 4px; border-top-right-radius: 4px; border-bottom-color: #b90e00; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--left-cat-icon\" aria-expanded=\"false\"\r\n\t\t\t\t\t\t            data-kb-category-id=\"137\" data-kb-type=\"category\"  style=\"color: #ffffff; text-align: center; justify-content: center;\"  role=\"region\">\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t\t<span class=\"epkb-cat-icon epkbfa ep_font_icon_light_bulb\" data-kb-category-icon=\"ep_font_icon_light_bulb\"  style=\"color: #ffffff; font-size: 30px;\" ><\/span>\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #ffffff;\" >How to Guides<\/h2>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 1px; padding-top: 4px; padding-bottom: 4px; padding-left: 10px; padding-right: 10px;\"  >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-sub-category eckb-sub-category-ordering\"  style=\"padding-right: 10px;\" > \r\n\t\t\t\t<li  style=\"padding-bottom: 10px; padding-top: 10px;\" >\r\n\t\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"138\" data-kb-type=\"sub-category\" role=\"region\">\r\n\t\t\t\t\t\t<span class=\"ep_font_icon_plus_box epkb-category-level-2-3__cat-icon\"  style=\"color: #b90e00;\" \t><\/span>\r\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #b90e00;\"  >Dashboard<\/h3>\r\n\t\t\t\t\t<\/div>    \r\n\t\t<ul class=\"epkb-articles\"  style=\"padding-right: 10px;\"  data-list-id=\"138\"> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"4755\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/add-a-contractor\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4755\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Add a Contractor to the VisiPoint Dashboard<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"4750\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/create-a-delivery-company\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4750\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Add a Delivery to the VisiPoint Dashboard<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"4753\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/add-a-visitor\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4753\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Add a Visitor to the VisiPoint Dashboard<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"4782\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/add-a-permit\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4782\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Add and Assign a Temporary Permit<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"4763\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/set-terms-and-conditions\/?seq_no=2\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4763\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >How To Add Your Terms and Conditions to the Sign-In Process<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"9375\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/user-sign-in-different-sites\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"9375\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >How to Allow Users to Sign In At Your Different Sites<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 epkb-hide-elem\" data-kb-article-id=\"4776\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/customise-your-kiosk\/?seq_no=2\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4776\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >How to Edit Your Kiosk Welcome Screen and Sign-In Buttons<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 epkb-hide-elem\" data-kb-article-id=\"4744\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/add-admins\/?seq_no=2\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4744\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >How to Manage Admin Access and Add Admins to the System<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 epkb-hide-elem\" data-kb-article-id=\"4767\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/set-required-documents\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4767\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >How to Set Document Requirements<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 epkb-hide-elem\" data-kb-article-id=\"4765\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/set-required-site-access\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4765\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >How to Set Required Site Access Permissions<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 epkb-hide-elem\" data-kb-article-id=\"7584\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/how-to-use-mis-integration\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"7584\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >How to Use MIS Integration<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 epkb-hide-elem\" data-kb-article-id=\"4778\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/use-the-emergency-list\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4778\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >How to Use the Emergency List For Roll-Calls and Fire Drills<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 epkb-hide-elem\" data-kb-article-id=\"7677\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/manage-multiple-entrances-areas-and-destinations\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"7677\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Manage Multiple Entrances and Sites with Areas and Destinations<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 epkb-hide-elem\" data-kb-article-id=\"8425\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/manage-memberships\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"8425\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Membership Module: Creating and Managing Memberships<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 epkb-hide-elem\" data-kb-article-id=\"4757\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/create-a-visit\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4757\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Pre-Registration: Book a Visit in Advance [Admin]<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 epkb-hide-elem\" data-kb-article-id=\"7305\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/pre-registration-book-a-visit-staff\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"7305\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Pre-Registration: Book a Visit in Advance [Staff]<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 epkb-hide-elem\" data-kb-article-id=\"10772\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/qr-code-sign-in-for-staff\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"10772\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >QR Code Sign-In For Staff<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 epkb-hide-elem\" data-kb-article-id=\"10730\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/remote-sign-in-for-staff\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"10730\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Remote Sign-In for Staff<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 epkb-hide-elem\" data-kb-article-id=\"4759\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/pair-an-rfid-card-with-a-staff-member\/?seq_no=2\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4759\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Setting Up RFID Cards for Staff and Students<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 epkb-hide-elem\" data-kb-article-id=\"10602\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/sign-in-users-print-badges-dashboard\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"10602\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Sign Users In\/Out and Print Badges from the Dashboard<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \t\t\t<button class=\"epkb-show-all-articles\" aria-expanded=\"false\" data-btn-id=\"138\">\r\n\t\t\t\t<span class=\"epkb-show-text\">\t\t\t\t\t\tShow all articles ( 14 )\r\n\t\t\t\t<\/span>\r\n\t\t\t\t<span class=\"epkb-hide-text epkb-hide-elem\">Minimise list<\/span>\r\n\t\t\t<\/button>\t\t\t\t\t\t\t\t\t<\/li>  \r\n\t\t\t\t<li  style=\"padding-bottom: 10px; padding-top: 10px;\" >\r\n\t\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"141\" data-kb-type=\"sub-category\" role=\"region\">\r\n\t\t\t\t\t\t<span class=\"ep_font_icon_plus_box epkb-category-level-2-3__cat-icon\"  style=\"color: #b90e00;\" \t><\/span>\r\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #b90e00;\"  >Devices<\/h3>\r\n\t\t\t\t\t<\/div>    \r\n\t\t<ul class=\"epkb-articles\"  style=\"padding-right: 10px;\"  data-list-id=\"141\"> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"4786\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/visipoint-settings-menu\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4786\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Settings for VisiPoint Devices<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"4790\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/rfid\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4790\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Using RFID Integration for Access Cards<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"4792\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/barcode\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4792\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Using the VisiPoint Barcode Reader<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \t\t\t\t<\/li>  \r\n\t\t<\/ul> \r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_3\" class=\"section_medium_shadow epkb-top-category-box\"  style=\"border-radius: 4px; border-width: 1px; border-color: #F7F7F7; background-color: #ffffff; border-style: solid;\"  >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"--section-head-bg: #001c33; border-bottom-width: 2px; background-color: #001c33; border-top-left-radius: 4px; border-top-right-radius: 4px; border-bottom-color: #b90e00; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--left-cat-icon\" aria-expanded=\"false\"\r\n\t\t\t\t\t\t            data-kb-category-id=\"140\" data-kb-type=\"category\"  style=\"color: #ffffff; text-align: center; justify-content: center;\"  role=\"region\">\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t\t<span class=\"epkb-cat-icon epkbfa ep_font_icon_question\" data-kb-category-icon=\"ep_font_icon_question\"  style=\"color: #ffffff; font-size: 30px;\" ><\/span>\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #ffffff;\" >Troubleshooting<\/h2>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 1px; padding-top: 4px; padding-bottom: 4px; padding-left: 10px; padding-right: 10px;\"  >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-right: 10px;\"  data-list-id=\"140\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"4794\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/gdpr\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4794\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Data Protection and How VisiPoint Complies with GDPR<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"4790\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/rfid\/?seq_no=2\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4790\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Using RFID Integration for Access Cards<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"4792\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/barcode\/?seq_no=2\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4792\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Using the VisiPoint Barcode Reader<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"4784\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/the-visipoint-unit\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4784\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >VisiPoint Device Troubleshooting<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \r\n\t\t<ul class=\"epkb-sub-category eckb-sub-category-ordering\"  style=\"padding-right: 10px;\" > \r\n\t\t\t\t<li  style=\"padding-bottom: 10px; padding-top: 10px;\" >\r\n\t\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"142\" data-kb-type=\"sub-category\" role=\"region\">\r\n\t\t\t\t\t\t<span class=\"ep_font_icon_plus_box epkb-category-level-2-3__cat-icon\"  style=\"color: #b90e00;\" \t><\/span>\r\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #b90e00;\"  >Printing<\/h3>\r\n\t\t\t\t\t<\/div>    \r\n\t\t<ul class=\"epkb-articles\"  style=\"padding-right: 10px;\"  data-list-id=\"142\"> \t\t\t\t<li class=\"epkb-article-level-2 \" data-kb-article-id=\"4788\"\r\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 10px; padding-top: 10px;\"  >   \r\n\t\t<a href=\"https:\/\/www.visipoint.net\/helpguide\/printer-and-rolls\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"4788\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Printer and Rolls: Tips &amp; Troubleshooting<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \t\t\t\t<\/li>  \r\n\t\t<\/ul> \r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \t\t\t\t\t<\/div>  \r\n\t\t<\/div>       \t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>   \n\t\t<\/div>    \t\t\t<\/div>  \n\t\t\t<div id=\"epkb-ml__row-3\" data-feature=\"articles_list\" class=\"epkb-ml__row\">                \t\t<div id=\"epkb-ml__module-articles-list\" class=\"epkb-ml__module\">   \n\t\t<div id=\"epkb-ml-article-list-basic-layout\" class=\"epkb-ml-article-list-container\">   \t\t\t\t<h2 class=\"epkb-ml-articles-list__title\">\n\t\t\t\t\t<span>Featured Articles<\/span>\n\t\t\t\t<\/h2>   \n\t\t\t<div class=\"epkb-ml-articles-list__row\"> \n\t\t<!-- Popular Articles -->\n\t\t<section id=\"epkb-ml-popular-articles\" class=\"epkb-ml-article-section section_medium_shadow\">\n\t\t\t<div class=\"epkb-ml-article-section__head\" role=\"heading\" aria-level=\"3\">Popular Articles<\/div>\n\t\t\t<div class=\"epkb-ml-article-section__body\">\n\t\t\t\t<ul class=\"epkb-ml-articles-list\">    \t\t\t\t\t\t<li class=\"epkb-ml-articles-coming-soon\">Articles coming soon<\/li> \t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t<\/section>  \n\t\t<!-- Newest Articles -->\n\t\t<section id=\"epkb-ml-newest-articles\" class=\"epkb-ml-article-section section_medium_shadow\">\n\t\t\t<div class=\"epkb-ml-article-section__head\" role=\"heading\" aria-level=\"3\">Newest Articles<\/div>\n\t\t\t<div class=\"epkb-ml-article-section__body\">\n\t\t\t\t<ul class=\"epkb-ml-articles-list\">    \t\t\t\t\t\t<li class=\"epkb-ml-articles-coming-soon\">Articles coming soon<\/li> \t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t<\/section>  \n\t\t<!-- Recent Articles -->\n\t\t<section id=\"epkb-ml-recent-articles\" class=\"epkb-ml-article-section section_medium_shadow\">\n\t\t\t<div class=\"epkb-ml-article-section__head\" role=\"heading\" aria-level=\"3\">Recently Updated Articles<\/div>\n\t\t\t<div class=\"epkb-ml-article-section__body\">\n\t\t\t\t<ul class=\"epkb-ml-articles-list\">    \t\t\t\t\t\t<li class=\"epkb-ml-articles-coming-soon\">Articles coming soon<\/li> \t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t<\/section>  \n\t\t\t<\/div>\n\n\t\t<\/div>        \t\t<\/div>  \t\t\t<\/div>  \n\t\t\t<div id=\"epkb-ml__row-4\" data-feature=\"faqs\" class=\"epkb-ml__row\">                \t\t<div id=\"epkb-ml__module-faqs\" class=\"epkb-ml__module\">   \t\t\t<div class='epkb-faqs-article-coming-soon'>FAQs coming soon<\/div> \t\t<\/div>  \t\t\t<\/div>  \t\t<\/div>   \n","protected":false},"excerpt":{"rendered":"<p>VisiPoint V4 Help Centre This Help Centre is dedicated to the support documentation for VisiPoint V4, our original Visitor Management System. Video guides are available on our&nbsp;YouTube channel. If you need help, please contact our team using the live chat bubble in your VisiPoint dashboard.<\/p>\n","protected":false},"author":43,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-4684","page","type-page","status-publish","hentry","post-wrapper","thrv_wrapper"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>helpguide | VisiPoint<\/title>\n<meta name=\"description\" content=\"Browse our knowledge base articles to quickly solve your issue or find out how to use a feature. Learn More!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.visipoint.net\/ar\/helpguide\/\" \/>\n<meta property=\"og:locale\" content=\"ar_AR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"helpguide\" \/>\n<meta property=\"og:description\" content=\"Browse our knowledge base articles to quickly solve your issue or find out how to use a feature. Learn More!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.visipoint.net\/ar\/helpguide\/\" \/>\n<meta property=\"og:site_name\" content=\"VisiPoint\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/VisiPoint\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-02T09:56:45+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@visipoint\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.visipoint.net\\\/ar\\\/helpguide\\\/\",\"url\":\"https:\\\/\\\/www.visipoint.net\\\/ar\\\/helpguide\\\/\",\"name\":\"helpguide | VisiPoint\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.visipoint.net\\\/ar\\\/#website\"},\"datePublished\":\"2018-03-01T18:25:40+00:00\",\"dateModified\":\"2025-10-02T09:56:45+00:00\",\"description\":\"Browse our knowledge base articles to quickly solve your issue or find out how to use a feature. Learn More!\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.visipoint.net\\\/ar\\\/helpguide\\\/#breadcrumb\"},\"inLanguage\":\"ar\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.visipoint.net\\\/ar\\\/helpguide\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.visipoint.net\\\/ar\\\/helpguide\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.visipoint.net\\\/ar\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"helpguide\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.visipoint.net\\\/ar\\\/#website\",\"url\":\"https:\\\/\\\/www.visipoint.net\\\/ar\\\/\",\"name\":\"VisiPoint\",\"description\":\"Visitor Management System for Business and Education\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.visipoint.net\\\/ar\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.visipoint.net\\\/ar\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ar\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.visipoint.net\\\/ar\\\/#organization\",\"name\":\"VisiPoint\",\"url\":\"https:\\\/\\\/www.visipoint.net\\\/ar\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ar\",\"@id\":\"https:\\\/\\\/www.visipoint.net\\\/ar\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.visipoint.net\\\/wp-content\\\/uploads\\\/2016\\\/04\\\/cropped-VisiPoint_Logo_original.png\",\"contentUrl\":\"https:\\\/\\\/www.visipoint.net\\\/wp-content\\\/uploads\\\/2016\\\/04\\\/cropped-VisiPoint_Logo_original.png\",\"width\":240,\"height\":45,\"caption\":\"VisiPoint\"},\"image\":{\"@id\":\"https:\\\/\\\/www.visipoint.net\\\/ar\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/VisiPoint\",\"https:\\\/\\\/x.com\\\/visipoint\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/18121884\\\/\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UC6o8EV1oM_nStk0uMpnUS4w\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"helpguide | VisiPoint","description":"Browse our knowledge base articles to quickly solve your issue or find out how to use a feature. Learn More!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.visipoint.net\/ar\/helpguide\/","og_locale":"ar_AR","og_type":"article","og_title":"helpguide","og_description":"Browse our knowledge base articles to quickly solve your issue or find out how to use a feature. Learn More!","og_url":"https:\/\/www.visipoint.net\/ar\/helpguide\/","og_site_name":"VisiPoint","article_publisher":"https:\/\/www.facebook.com\/VisiPoint","article_modified_time":"2025-10-02T09:56:45+00:00","twitter_card":"summary_large_image","twitter_site":"@visipoint","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.visipoint.net\/ar\/helpguide\/","url":"https:\/\/www.visipoint.net\/ar\/helpguide\/","name":"helpguide | VisiPoint","isPartOf":{"@id":"https:\/\/www.visipoint.net\/ar\/#website"},"datePublished":"2018-03-01T18:25:40+00:00","dateModified":"2025-10-02T09:56:45+00:00","description":"Browse our knowledge base articles to quickly solve your issue or find out how to use a feature. Learn More!","breadcrumb":{"@id":"https:\/\/www.visipoint.net\/ar\/helpguide\/#breadcrumb"},"inLanguage":"ar","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.visipoint.net\/ar\/helpguide\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.visipoint.net\/ar\/helpguide\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.visipoint.net\/ar\/"},{"@type":"ListItem","position":2,"name":"helpguide"}]},{"@type":"WebSite","@id":"https:\/\/www.visipoint.net\/ar\/#website","url":"https:\/\/www.visipoint.net\/ar\/","name":"VisiPoint","description":"Visitor Management System for Business and Education","publisher":{"@id":"https:\/\/www.visipoint.net\/ar\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.visipoint.net\/ar\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ar"},{"@type":"Organization","@id":"https:\/\/www.visipoint.net\/ar\/#organization","name":"VisiPoint","url":"https:\/\/www.visipoint.net\/ar\/","logo":{"@type":"ImageObject","inLanguage":"ar","@id":"https:\/\/www.visipoint.net\/ar\/#\/schema\/logo\/image\/","url":"https:\/\/www.visipoint.net\/wp-content\/uploads\/2016\/04\/cropped-VisiPoint_Logo_original.png","contentUrl":"https:\/\/www.visipoint.net\/wp-content\/uploads\/2016\/04\/cropped-VisiPoint_Logo_original.png","width":240,"height":45,"caption":"VisiPoint"},"image":{"@id":"https:\/\/www.visipoint.net\/ar\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/VisiPoint","https:\/\/x.com\/visipoint","https:\/\/www.linkedin.com\/company\/18121884\/","https:\/\/www.youtube.com\/channel\/UC6o8EV1oM_nStk0uMpnUS4w"]}]}},"_links":{"self":[{"href":"https:\/\/www.visipoint.net\/ar\/wp-json\/wp\/v2\/pages\/4684","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.visipoint.net\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.visipoint.net\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.visipoint.net\/ar\/wp-json\/wp\/v2\/users\/43"}],"replies":[{"embeddable":true,"href":"https:\/\/www.visipoint.net\/ar\/wp-json\/wp\/v2\/comments?post=4684"}],"version-history":[{"count":0,"href":"https:\/\/www.visipoint.net\/ar\/wp-json\/wp\/v2\/pages\/4684\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.visipoint.net\/ar\/wp-json\/wp\/v2\/media?parent=4684"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}