Blog Archives

Category Archives for "Standalone License"

Using Touch Mode to Sign In Using the Touch Screen

What is touch mode? Touch mode allows users to sign in using the touch screen, by selecting an existing user profile or entering their details to create a new profile. The LD-AITemp (Gen 1) kiosk model does not have a touch screen so cannot utilise this feature. If you wish to upgrade your kiosk please […]

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Using QuickPass QR Codes to Sign-in

This feature enables users to generate a QR code entry pass with their details that is valid for 7 days. The user will be able to sign in quickly at any VisiPoint kiosk (which has a QR code reader). How do system admins allow users to sign in with a QuickPass? As an admin, you […]

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How to Create and Use Your VisiPoint Passport

What is a VisiPoint passport? Any system user (an admin user that is given access to the company dashboard) will be prompted to create a VisiPoint passport account to gain access.  In your passport account you can: Access and download your QuickPass QR code (which never expires unless you delete your account) – you can […]

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Reset Password

If you have forgotten your password, you can reset it. From the login screen, please click on Forgot Password located below the password field. You will then be presented with a screen to confirm the method you’d like to use to reset your password – either your registered email address or mobile number. Reset your […]

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Track Vaccination/PCR Status On Entry

This guide explains how to track vaccination status and/or PCR test results using your standalone kiosk (without a cloud license). If you have a cloud subscription, please refer to this article instead. A user’s vaccine or PCR status can be gathered by: 1. Users scan the QR code from their digital COVID pass on the […]

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View User List, Add Users and Import Users on the Kiosk

View the user list The User List contains all Staff and Visitors profiles with their picture, email address and user type. User Records can be edited by tapping any user record. User records can be permanently deleted from this screen by clicking the bin icon. You can access the User List from the Administration Screen […]

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Update VisiPoint Application on the Kiosk

You can update the application to the latest version using a USB stick with the software file or use over-the-air (OTA) updates if your devices are connected to the internet. Double-click or tap on the blue taskbar along the top of the screen and enter the password (the default is 123456) to access the Administration […]

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Using the Hardware Status page

Important note The Hardware Status menu should only be used explicitly upon instruction from the customer support team, in order to avoid any conflict. It is made to run diagnoses and send reports in case of failure. If you are facing issues with your devices, please get in touch with our support team who will […]

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Using the Standalone Dashboard

With a standalone account, you can see the kiosks you have registered and register new kiosks on your account. With a standalone account, all of your settings, entry logs, user journeys, etc are managed directly on your kisosks. The dashboard is used only to add kiosks to your account. You will notice that other features […]

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Entry Screen

The Entry Screen is the main scanning screen, where your users will start the check-in process. Your company logo can be displayed on this screen. With facial recognition enabled for any flow in the journey, the screen will display the live camera feed with an outline as a guide for the person to be scanned […]

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