Blog Archives

Category Archives for "Standalone License"

Send Logs for Remote Support

This section is used to send the backlog data information to our development team. This is only used if there is an issue that needs further investigation from our support team to resolve. Please don’t use this section unless instructed to by our support team. To send logs, please access the Administration menu by double-clicking […]

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Check Cloud Connection on your Kiosk

You can easily check if your kiosk is connected to your VisiPoint account and which account it is connected to, from the Cloud Status page on your kiosks. Access the Administration screen on your kiosk – by tapping or double-clicking on the toolbar at the top of your screen and entering your device password (the […]

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De-Register a Kiosk

De-registering a kiosk means deleting all data linked to your dashboard, whether you have a standalone license or a cloud license. This will allow you to use the kiosk info (serial number and MAC address) to register the kiosk to a different account. A kiosk cannot be registered to multiple accounts. To de-register a kiosk, […]

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View Scan History and Export Logs on your Kiosks

View Scan History Go to the Administration menu – by double-clicking or tapping on the blue taskbar along the top of the screen and entering the password (the default is 123456). Click on Scans (under Settings). The Scans screen displays the name, date, time, temperature reading, and scan result of the scans on your kiosk. […]

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Edit Kiosk Settings

You can edit your device settings such as temperature unit, screen brightness and volume from the Kiosk Settings page. You can access Kiosk Settings from the Administration Screen on your device. Double-click or tap on the blue taskbar along the top of the screen and enter the password (the default is 123456) to be taken […]

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Creating an Agreement or Questionnaire with the Compliance Creator

Introduction to Questionnaires and Agreements The Compliance Creator is used to create compliance checks which users must review and complete during the entry process on your kiosks. There are two types of compliance that can be created and used on the kiosk, Agreement or Questionnaire. An Agreement is a single body of text that can […]

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Build the User Journey on your Kiosks

About the Journey Builder The Journey Builder screens allow you to define the entry and scanning criteria – defined as ‘Flows’. You can have one flow for all user types or separate flows for each user type, such as one for employees and one for walk-in visitors. This is useful when you want certain steps […]

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Control All Settings from the Administration Screen

From the Administration Screen, you can control all settings on your device – including Kiosk Settings, Journey Builder, Compliances, Scan History and more. The Administration menu can be accessed from the Entry screen at any time by double-clicking or tapping on the blue taskbar along the top of the screen and entering the password (the […]

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Register Additional Kiosk on your Standalone Dashboard

With a standalone dashboard account, all of your settings, entry logs, user journeys etc are managed directly on the kiosk. The dashboard is used only to view your registered kiosks and add kiosks to your account. You will notice that other features are greyed out and you cannot click on them. To register a kiosk, […]

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