Visitor Feedback Surveys & Analytics Dashboard

Capture real feedback from visitors and staff when it matters most. VisiPoint Surveys is a visitor feedback survey module built directly into your visitor management system, designed for your Zentron kiosks, and backed by a powerful analytics dashboard.

VisiPoint Surveys and Reports

Built for the Kiosk, Not Bolted On

VisiPoint Surveys is designed kiosk-first, with large tap targets, clean transitions and simple navigation built for touchscreen use. Collect visitor feedback right at reception or at the point of exit, while the experience is still fresh.

Create Surveys in Minutes

Start from a library of expert-built templates or build your own from scratch. Choose from more than seventeen question types, including smiley scales, Net Promoter Score (NPS), Likert, five-star ratings, yes/no, multiple choice and open text.. Add conditional skip logic so respondents only see questions that apply to them.

Brand It, Deploy It, Scale It

Match your organisation's branding with custom colours, fonts, backgrounds and a branded introduction page. Deploy surveys to specific sites, assign them to a dedicated survey journey, and manage everything from one centralised dashboard across all your locations.

Analytics That Show You What Matters

Track satisfaction scores, Net Promoter Score (NPS) and response trends over time from a single visitor feedback analytics dashboard. Filter individual responses by date, completion status or survey type. Compare up to five surveys side by side, with built-in statistical significance testing so you know whether a change is real. Export any report to PDF or Excel in seconds.

Most on-site survey tools sit outside your visitor management workflow, creating extra steps for your team and disconnecting feedback from the visit itself. VisiPoint Surveys removes that gap entirely. Because it runs on the same Zentron kiosks your visitors already use to sign in, there is no separate hardware to install, no additional logins to manage, and no delay between the visit and the response.

Whether you are running post-visit satisfaction checks in a corporate reception, collecting patient feedback in a healthcare facility, or gathering parent experience data across an education trust, the survey meets respondents exactly where they are. Combined with reporting tools that surface patterns by time of day, day of week and location, your team gets the insight needed to act, not just a collection of numbers.

Ready to get started with VisiPoint?

Get a quote