Cookie Policy

BACKGROUND:

This website www.visipoint.net (“Our Site”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur when you press the “I’m happy this” button on Our Cookie notice banner. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.

1. Definitions and Interpretation

1.1 In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:

“Cookie”

means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;

“Cookie Law”

means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);

“personal data”

means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the Data Protection Act 1998 until 25 May 2018, and then on and from the 25 May 2018, the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”) (i) unless and until the General Data Protection Regulation (EU) 2016/679 (“GDPR”) is no longer directly applicable in the UK, the GDPR and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time in the UK and then; (ii) any successor legislation to the GDPR or the Data Protection Act 1998; and

“We/Us/Our”

means VisiPoint, a brand which is owned by LamasaTech, a limited company registered in England & Wales under company number 7079886, whose registered address is Evolve Business Centre, Cygnet Way, Rainton Bridge South Business Park, Sunderland, Tyne And Wear, DH4 5QY, and whose main trading address is 33 Bellingham Drive, North Tyneside Industrial Estate, Newcastle upon Tyne, NE12 9SZ.


2. Information About Us

2.1 Our Site is owned and operated by LamasaTech, a limited company registered in England & Wales under company number 7079886, whose registered address is Evolve Business Centre, Cygnet Way, Rainton Bridge South Business Park, Sunderland, Tyne And Wear, DH4 5QY, and whose main trading address is 33 Bellingham Drive, North Tyneside Industrial Estate, Newcastle upon Tyne, NE12 9SZ.

2.2 Our VAT number is GB 989758716.

2.3 Our Data Protection Officer is Michael Wass and can be contacted via this form, by telephone on +44 (0) 191 341 0016, or by post at 33 Bellingham Drive, North Tyneside Industrial Estate, Newcastle upon Tyne, NE12 9SZ.

2.4 VisiPoint, L Display, TouchMedia and Geowayfinding - are all trading names of LamasaTech Ltd.

3. How Does Our Site Use Cookies?

3.1 Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

3.2 By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for advertising services. For more details, please refer to section 4 below.

3.3 All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:

3.3,1 Strictly Necessary Cookies

A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.

3.3.2 Analytics Cookies

It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.

3.3.3 Functionality Cookies

Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.

3.3.4 Targeting Cookies

It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. Some information gathered by targeting Cookies may also be shared with third parties.

3.3.5 Third Party Cookies

Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).

3.3.6 Persistent Cookies

Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.

3.3.7 Session Cookies

3.4 Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.

3.6 Cookies on Our Site are not permanent and will expire after 12 months.

3.7 For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy.

3.8 For more specific details of the Cookies that We use, please refer to the table below.

4. What Cookies Does Our Site Use?

4.1 The following first party Cookies may be placed on your computer or device:

Name of Cookie

Purpose & Type

Strictly Necessary

mtc_id

Targeting Cookie. This cookie allows Us to understand user behaviour on Our Site. 

No

mtc_sid

mautic_referrer_id

Mautic_session_id


Name of Cookie

Purpose & Type

Strictly Necessary

cookie_notice_accepted

Strictly Necessary Cookie. This cookie notes when a user has accepted Our Cookie banner notice.

Yes


Name of Cookie

Purpose & Type

Strictly Necessary

BITRIX_SM_LAST_SETTINGS

Functionality Cookie. Saves returning user preferences such as time zone and the use of our online chat and call back features.

No

BITRIX_SM_PK

BITRIX_SM_SALE_UID

BITRIX_SM_SOUND_LOGIN_PLAYED

BITRIX_SM_TIME_ZONE

BX_USER_ID

qmb


4.2 The following third party Cookies may be placed on your computer or device:

Name of Cookie

Purpose & Type

Provider

Strictly Necessary

guest_id

Allows users to connect with twitter from Our Site.

Twitter

Yes

personalization_id


Name of Cookie

Purpose & Type

Provider

Strictly Necessary

N_HASH

Allows users to connect with twitter from Our Site.

LinkedIn

Yes

bcookie

lidc


Name of Cookie

Purpose & Type

Provider

Strictly Necessary

MUID

Collects anonymous user data about how Our Site is being used to help Us measure the effectiveness of our marketing campaigns.

Microsoft (Bing Ads)

No

MR

MUIDB


Name of Cookie

Purpose & Type

Provider

Strictly Necessary

Facebook Pixel

Enables Us to measure, optimize and build audiences for advertising campaigns served on Facebook. It allows Us to understand how users interact with Our Site and content, so as to show users the most relevant content.

Facebook

No


Name of Cookie

Purpose & Type

Provider

Strictly Necessary

tl-conv-{unique string of alphanumeric characters}

Collects anonymous user data about how Our Site is being used to help Us understand user experience. This also tracks user preferences such as which opt in form a user has filled out, if they choose to do so. Data collected is never personally-identifying, unless you choose to provide such information to Us.

Thrive Themes

No

tl_{unique string of alphanumeric characters}

tl_conversion_{unique string of alphanumeric characters}

tl_conversion_{unique string of alphanumeric characters}

tve_leads_unique


4.3 Our Site uses analytics services provided by Google Analytics, Albacross and HotJar. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products and services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.

4.4 The analytics service(s) used by Our Site use(s) the following analytics Cookies:

Name of Cookie

Purpose & Type

Provider

Strictly Necessary

_ga

Collects data about how Our Site is being used to improve Our Site experience.

Google Analytics

No

_gaid


Name of Cookie

Purpose & Type

Provider

Strictly Necessary

nQ_cookieId

Utilised to track user behaviour and identify company-related visitors to Our Site. This information will never be used to personally identify an individual.

Albacross

No

nQ_visitId


Name of Cookie

Purpose & Type

Provider

Strictly Necessary

_hjIncludedInSample

Used to better understand Our users’ needs and to optimize their service and experience. This information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user.

HotJar

No


​​​​​​5. Consent and Control

5.1 Before Cookies are placed on your computer or device, you will be shown Our Cookie notice banner requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary; however certain features of Our Site may not function fully or as intended.

5.2 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

5.3 The links below provide instructions on how to control Cookies in all mainstream browsers:

5.3.1 Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB

5.3.2 Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835

5.3.3 Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)

5.3.4 Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB

5.3.5 Safari (iOS): https://support.apple.com/en-gb/HT201265

5.3.6 Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences

5.3.7 Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)

6. Changes to this Cookie Policy

6.1 We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of Our Site after the changes have been made.  You are therefore advised to check this page from time to time.

6.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

7. Further Information

7.1 If you would like to know more about how We use Cookies, please contact Us via this form, by telephone on +44 (0) 191 341 0016, or by post at VisiPoint, 33 Bellingham Drive, North Tyneside Industrial Estate, Newcastle upon Tyne, NE12 9SZ.

7.2 For more information about privacy, data protection and our terms and conditions, please visit the following:

© VisiPoint - VisiPoint, L Display, TouchMedia and Geowayfinding are trading names of LamasaTech Ltd