VisiPoint Survey · New Module

Capture feedback where it matters right at the kiosk.

Design, brand and deploy customer surveys without leaving VisiPoint. Built for the kiosk first, then web and mobile.

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+ 17 question types

+ 18 ready-made templates

Up to 5  surveys compared side by side

Everything from a blank canvas to live insight

Stop stitching together third-party form tools, paper questionnaires and ad-hoc kiosk software. Build, brand, deploy and analyse in a single integrated workflow.

Built for kiosks first

A purpose-built respondent experience — large tap targets, clean transitions and forward/back navigation. Not a browser form reskinned.

Brand-safe by design

Every label, icon and colour is editable. Your logo and hero imagery flow through the introduction screen so visitors recognise you instantly.

Insight built in

From per-survey breakdowns to cross-survey comparison with statistical significance testing — analytics is built in, not bolted on.

Expert templates

18+ professionally authored templates for CSAT, NPS, employee and patient surveys. Skip the blank canvas and start customising in one click.

Intelligent routing

Conditional skip logic and automatic transitions keep respondents on the questions relevant to them — raising completion rates.

Flexible publishing

Save as Draft for collaborative review, or Save & Publish to go live immediately — both in a single click.

Built for Every Business

Education

Manufacturing

Banks & Councils

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DEDICATED KIOSKS ONE PURPOSE EACH

Each VisiPoint kiosk runs a single focused journey so the experience stays clean and intuitive for the person using it.

  • Visitor Management

Check-in, check-out & the full visitor workflow

Host notifications, badge printing, and every step of the visitor journey handled in a single, uninterrupted experience.

  • Check-in & check-out
  • Host notifications
  • Badge printing
  • Full audit trail
  • Survey Journey

Feedback, collected independently at the kiosk

A dedicated flow that captures responses without any check-in process attached. Clean, direct, purposeful.

  • Custom question sets
  • Instant response capture
  • No check-in required
  • Real-time reporting

Organisations that need both at the same site simply deploy a kiosk for each purpose  one for visitor management, one for surveys.

 Explore our kiosk range

Everything from a blank canvas to live insight

From emotional CSAT smileys to NPS, demographics and multiple choice with your own imagery  all configurable, colour-coded and orderable.

Smiley Faces

5, 4 & 3-point moods

NPS 0–10

Loyalty & advocacy

5-Star Rating

Familiar review scale

Yes - No

Check & cross or thumbs

Likert 1–5

Agreement & rating

Multiple Choice

Custom icons & labels

Open Text

Verbatim feedback

Contact

Name, age, phone, email

A survey that feels like your brand

Global theming sits above individual question styling set survey wide button colours, backgrounds, alignment and font layout, then override per question where you need to.

  • Primary, secondary, text and border colours
  • Solid, Outline or Ghost button styles
  • Background colour or uploaded background image
  • Live dual preview  desktop and kiosk, side by side

See how every survey is performing

Once surveys are live, a cross survey command centre surfaces performance through four lenses , so you can answer “how are all my surveys doing right now” on one screen.

  • Overview CSAT, NPS & response aggregates with trend sparklines
  • Best and worst performers ranked
  • Averages  a day × hour heatmap of scores
  • Responses Explorer  filterable, searchable, with sentiment flags

Not just numbers what they actually mean

Place 2–5 surveys side by side across seven metrics and get an instant, structured analysis  with statistical significance testing built in. No statistics degree required.

  • Performance bands: Excellent, Good, Needs Work, Poor
  • Delta and relative change indicators against a baseline
  • Question-level matching across surveys
  • Export to print-ready PDF (Arabic / RTL supported) or Excel

Depth that scales with you

Customers served! 1 + question types in one builder
Customers served! 1 +   ready-made survey templates
Customers served! 1   comparison metrics, side by side
Customers served! 1   export-ready formats & views

What’s coming next

Planned capabilities , not yet available in production , that extend the module further.

Planned

AI Auto-Translation

Surveys served in the respondent’s language automatically — no duplicate surveys.

Planned

QR Code Integration

Unique QR codes that pre-populate contextual metadata into each response.

Planned

GDPR Consent Section

A configurable consent block with privacy-policy link and per-response consent log.

Planned

Information Blocks

Non-question content — text, images, video — placed between questions for context.

Ready to add Survey to your VisiPoint kiosk?

Survey is a dedicated module, activated per account. Speak to your account manager or our team to switch it on and book a walkthrough.

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