Providing an Excellent Visitor Experience at Nexus

Business Centres

Leeds Innovation Centre front desk

VisiPoint provided a scalable business centre visitor management solution for Nexus that allowed visitors, staff and tenants to sign into the premises quickly and easily.

The client

Nexus is an innovation centre which forms part of the University of Leeds. The premises is a multi-tenant workplace that deals with a large number of visitors, staff and tenants coming onto the premises throughout the course of the day.

The brief

Nexus were searching for a scalable visitor management solution to replace their old sign-in book, which would help them provide a better visitor experience.

Objectives

  • Offer an easier and quicker way for visitors to sign-in
  • Improve record keeping
  • Provide a scalable reception administration system
  • Save on running costs and free up time for reception staff

Challenges

Nexus were looking to find a system which would complement their reception team – improving visitor experience and automating some of the core admin tasks which use up valuable resource.

Solutions

Our innovative visitor management solution allows reception staff to deal with the number of incoming visitors far more effectively. To make the sign-in process as easy as possible, visitors, staff and contractors can now sign in quickly and easily using an ID card.

Leeds Innovation Centre front desk

Not only does this allow staff, tenants and contractors to save time when signing in, this also saves reception staff a huge amount of time which was previously spent dealing with visitors.

Results

The installation of a VisiPoint visitor management system at Nexus has improved visitor experience by offering a quicker way to sign-in, giving visitors an exceptional first impression of the business centre.

Using VisiPoint’s management dashboard, which keeps a record of sign-in data, Nexus are able to analyse and generate reports on visitors and staff. The solution is completely scalable, so has the future potential to grow.

Project highlights

  • Time freed up for administration staff
  • A great user experience for visitors
  • Robust record keeping
  • Scalable reception management system
  • A modern system for a modern business
     
 

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If you’re looking for an intuitive, scalable business centre visitor management solution, VisiPoint is ideal. To learn more about how VisiPoint can make your business centre more efficient, safer and cost-effective, head to our business centre page. You can also call us on +44 (0) 191 341 0016 for a free consultation with a member of our expert team.