To connect to your cloud account:
If you have a VisiPoint cloud account and you add the kiosk from Sites and kiosk section , you can follow the instructions below to connect your kiosk to the cloud.
Click on the Cloud Status option under Settings in the VisiPoint administration page.
![Cloud Connect](https://www.visipoint.net/wp-content/uploads/2023/02/Cloud-Status.png)
Click on the Connect option next to your account name.
![](https://www.visipoint.net/wp-content/uploads/2021/06/Screenshot_20210610-121734-640x1024.png)
If you see an error message that reads ‘Cloud package not available for this kiosk’ then you do not have a cloud subscription. To purchase a cloud subscription, please contact the team on cs@lamasatech.com.
A pop-up will show that the sync is in progress:
![](https://www.visipoint.net/wp-content/uploads/2021/06/Screenshot_20210610-121937-640x1024.png)
When the sync is complete you will see the success message below:
![](https://www.visipoint.net/wp-content/uploads/2021/06/Screenshot_20210610-121952-640x1024.png)
Once you click the OK button you will see the Cloud Status page which will show ‘Connected’ status in green.
![](https://www.visipoint.net/wp-content/uploads/2021/06/Screenshot_20210610-121959-640x1024.png)