Registering Your First Kiosk – Offline

Table of Contents

If your kiosk is not connected to the internet, you can follow the offline registration process.

When the application opens and your kiosk has no connection, you will see the screen below on the kiosk. You should type the URL provided into a web browser on your PC or mobile device to start the registration process.

When you access the URL provided on a browser you will find the web portal. The first step is to choose your account server region. This is where your data will be stored so you should choose your company region.

After this step, you’ll find the registration pages. Please follow the steps to create your account and register your kiosk.

You will be asked to input the Android Serial No and MAC address which are shown on the kiosk, and the LamasaTech Serial No which can be found on the label on the back of your device. 

Once you have filled in all the fields, click Register. This will take you to your standalone dashboard account.

With a standalone account, you can only see the kiosks you have registered. To utilise the other functions of the dashboard, such as group your kiosks into areas, import user lists and view your logs remotely, you will need to upgrade to a cloud account.

To upgrade to a cloud subscription please contact your account manager at LamasaTech or click on the live chat bubble on your dashboard.

Please Note – your kiosk will need to have internet connection to sync with a cloud account.

Click on the Site name. You will see your device listed in the grid. Then click on Kiosk Actions on the right-hand side, and choose Register Kiosk with QR from the drop-down menu. You will then see this pop-up:

You have 2 options here. Either you can select ‘Register Kiosk with QR’ from the drop-down menu on the kiosk (step 2 on the kiosk screen) and click Register. Then scan the QR code on the kiosk. 

Alternatively, you can click the Download button on the pop-up to download a file which you will need to copy onto a USB stick and insert into the kiosk. You should select ‘USB Upload’ from the drop-down menu on the kiosk (step 2 on the kiosk screen) and click Register.

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