Within the Terms and Conditions area of the Portal Menu (on the left) is Required Site Access. You can label specific sites and give them their own terms and conditions, which is useful if you have restricted access to areas of your premises. Need some extra support? Get in touch with our expert team.

As an admin you can add a contractor through the dashboard. Click on ‘Contractors’ on the left-hand menu You’ll be taken into the list of contractors registered on the system. To add a contractor hit ‘Add new contractor’. Enter their personal details. Hit ‘Save changes’ You’ll see the individual you just added appear in the […]

For customers who have the Calendar Module, you can use your office or personal calendar to arrange a visit and generate an invitation to your visitor. First, you need to be a member of Staff within your organisations Visipoint Portal. Create an appointment in the appropriate calendar, invite your visitor and include your Visipoint Calender […]

RFID cards are a quick way for users to sign in and out. Before an individual uses their access card or fob for the first time, you’ll need to marry the RFID card to the user profile within the VisiPoint dashboard. Users only have to marry their card to VisiPoint using the pin once – […]

You can tailor what appears on your welcome screen, by customising your Kiosk Layout. Kiosk Layout settings allow you to choose which User Types can sign in via your devices and which sign-in buttons are displayed on the welcome screen. Editing or Creating a Kiosk Layout Custom Sign-In Buttons You can add a sign-in button […]

If you’re a large organisation or a business centre with tenants, you may want to create departments or individual companies within the system so that you can keep better records of visits without creating extra work. On the top menu bar, you’ll see a button for Companies/Departments.   Here, you can create sections and assign […]

Select ‘Deliveries’ from the menu on the left-hand side of the Portal screen. Within this area you’ll see list of the delivery companies you have registered. You can click on history, next to the name of the company, to see a history of all delivery drop-offs that have been recorded on a VisiPoint device. You […]

Select ‘Visitors’ on the left-hand menu. Click ‘Add new visitor’. Fill out the visitors details and hit ‘Save changes’. You’ll be taken back to the visitors list, where the new visitor you have added will appear. You’ll also see a confirmation message in green at the top of the screen to confirm they’ve been successfully […]

Setting general terms and conditions Within the Portal, using the left hand menu you can select General Terms and Conditions. These are the Ts and Cs that will usually be accepted at the kiosk upon sign in, and you can paste in text from whatever source, retaining formatting if pasting from a Rich Text Editor. […]