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Category Archives for "How to"

Pre-Registration: Book a Visit in Advance [Admin]

For the occasions where you are expecting a visitor, you can create a visit in advance. This makes the sign-in experience even quicker on the day and adds an expected visitor to your dashboard. This article describes this feature for admin users of VisiPoints. For staff, who can create their own visits through their restricted […]

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Using the VisiPoint Barcode Reader

The barcode reader can be used by any visitor to sign in and out, using the QR code in the bottom right-hand corner of their paper badge. The reader is always on, and you can test whether it’s active by running a hand under the unit – under the area marked ‘Scan Badge Here’. You […]

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Using RFID Integration for Access Cards

To set up an RFID card, an administrator will first need to follow these steps to give staff permission, and generate a pin code. The staff member can then use this pin on the terminal to integrate with VisiPoint. How staff use their pin on the VisiPoint terminal Once a staff member has their pin […]

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How to Manage Admin Access to the VisiPoint Dashboard

Within the VisiPoint dashboard, your list of system administrators can be accessed from the ‘Admins’ button. Administrators can view the entirety of the dashboard, make changes and amend records. This is different from ‘Employee Accounts’ which allow your staff to access a restricted view of the dashboard only for managing their own sign-in activity and […]

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How to Add Staff Members

Adding an individual to the staff list allows them to do 2 main things: Sign in and out using the tablet or kiosk. Host visitors. If you are looking to add a staff member as a system administrator (with full access to control the system) please use this article instead. Your staff list will be […]

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Settings for VisiPoint Devices

There’s no settings or restart button on the home screen to ensure no visitors access this by mistake or anyone unauthorized can change the settings. By tapping the logo on the top left of the screen eight times you can bring up the hidden settings menu. In this menu you can: reset the RFID reader […]

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VisiPoint Device Troubleshooting

The Visipoint terminal is a self-contained, bespoke manufactured Android touch screen device. For security purposes the device defaults to the Visipoint App as it’s main system App, so upon start up and after a reset you will usually only ever see Visipoint running on the device. However, there are also occasions where you may need […]

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Generate and Customise Reports

By clicking on Reports on the left-hand menu, you’ll be able to customise and generate reports. Below the helpful graphs is a table with your data reports. Below the name of each column, there is a field which works as a filter for each column. For example, you can filter by date to display results […]

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Add and Assign a Temporary Permit

Sometimes you’ll need to have a visitor or contractor on site across several days. In this case you can assign a temporary permit, so the individual can sign in and out for a specific period of time, determined by you. They can keep the same paper badge and use the QR code to sign in […]

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