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Category Archives for "Quickstart Guide"

Using the Address Books/User Lists

The dashboard contains an address book for each of your user types including staff, visitors and contractors. From here you can view your user lists, add profiles and create permits for printed badges. While in your staff address book, you can see your active staff members, edit their profiles and assign their pin codes for […]

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Connect your Kiosks to the Cloud Dashboard

The cloud dashboard syncs automatically with your kiosks in real-time so you can access all your data and reports in the cloud. If your kiosks ever lose internet connection, the kiosk will store the data and sync it automatically once re-connected. The cloud and kiosks are linked together using a token. When you power on […]

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Sign in to your Dashboard

To access the cloud management system you can use any device with a browser that’s connected to the internet. We recommend using a modern browser such as Google Chrome, as older browsers like Internet Explorer do not always work well. You will receive your VisiPoint login URL and login details via email – an example […]

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How to Manage Admin Access and Add Admins to the System

Note:  Please make sure to use a modern browser such as Google Chrome or FireFox to access the VisiPoint dashboard, as opposed to older browsers such as Internet explorer.  System Adminstrators Within the VisiPoint dashboard, your list of system administrators can be accessed from the ‘Admins’ button. Administrators can view the entirety of the dashboard, […]

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Add Staff Members and Give Employee Access to the Dashboard

Adding an individual to the staff list/address book allows them to do 2 main things: Sign in and out using the kiosk. Host visitors. You can additionally give staff members an Employee Account. Employee accounts give your staff members a restricted view of the cloud dashboard, where they can pre-register their own visitors. If you […]

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How To Customise Visit Settings in the VisiPoint Portal

Within Visit settings, accessible by the left hand side menu in the Portal, allows an Admin to make changes to the information that appears and is required by users who sign in using the kiosk. You can toggle the various options on and off, customising the Visit to suit your businesses’ needs. Need some extra […]

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Customise Company Information and Add your Logo

You can add your company information by going to General settings under the Account and Settings menu. You can add your details such as company name, phone number, location, timezone and the default user who’ll receive the key email notifications, which usually is your receptionist. Under Company Logo in the menu, you can add your […]

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How to Import Staff Lists and Add Users In Bulk

To upload data in bulk to the dashboard, such as your staff list, navigate to Account & Settings > Import Data. You will then see the screen below. Simply download the template and fill in all the details in the correct fields – such as name, email and phone number. You can also include companies/departments […]

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Setting Up RFID Cards for Staff and Students

RFID cards are a quick way for users to sign in and out. Before an individual uses their access card or fob for the first time, you’ll need to marry the RFID card to the user profile within the VisiPoint dashboard. Users only have to marry their card to VisiPoint using the pin once – […]

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How to Edit your Kiosk Welcome Screen and Sign-In Buttons

You can tailor what appears on your welcome screen, by customising your Kiosk Layout. Kiosk Layout settings allow you to choose which User Types can sign in via your devices and which sign-in buttons are displayed on the welcome screen. Editing or Creating a Kiosk Layout Custom Sign-In Buttons You can add a sign-in button […]

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