member management system
Streamline your member process management
Membership management streamlines the process by combining member processing and visitor management, increasing process efficiency and reducing staff hours required.
Pairing your VisiPoint system with membership management gives any organisation the ability to offer paid access or subscriptions to their premises, for example sports halls or meeting rooms.
VisiPoint's membership management offers a broad range of customisable options including multi-tiered membership models and complete control over communications with members and guests.
Drive revenue growth
Create memberships to your facilities to grow an additional revenue stream for your organisation
Increase process efficiency
Reduce admin work and manual member registration and set-up, relieving pressure on staff
Get real-time insight
Make data-driven decisions about your membership portfolio with the real-time reporting dashboard
Quick and easy sign-in for members
Members can sign into your facilities quickly and easily with their membership card or fob. If they forget their entry card, all member details are stored in the system so they can simply start typing their name into the device to bring up their profile and sign in manually.
You can divide your premises up into discrete locations with memberships to match, for example you may have a gym membership and a gym and swimming pool combined membership.
Configure membership levels
Create and edit your range of memberships, including individual and family memberships. Manage restrictions based on days, times and intervals such as peak and off-peak timings. Set billing schedule, choosing from monthly or annual billing.
COMMUNICATION and workflow automation
Automate communication with members
Manage your member contact details, demographic information and membership subscription from the web dashboard. Admins can also create parent/child accounts, update records and extend membership dates.
Create and customise email templates to automate communication with members based on workflow rules. For example, when a membership is coming close to expiry, members can be prompted with an email to renew membership fees.
member marketing and guests
Drive membership growth
Grow revenue from your existing member base by marketing higher membership levels and additional access options.
Looking for a great way to increase your membership numbers? Allow your members to bring along guests. You can send pre-registration emails to guests so they can sign up for access before they arrive, improving their experience on arrival.
You can set limits on the number of times your guests can visit, as well as the areas they're allowed to access.
real-time reporting dashboard
Track the membership life cycle
Drill down into the data surrounding your memberships, members and guests to spot trends and grow your service offerings.
Quickly gather the stats you need on membership growth and retention rates.
Visitor and membership management. All-in-one.