We’re delighted to announce that the VisiPoint team have been working hard behind the scenes on something new – VisiPoint v5.
Before the COVID-19 pandemic, we had requests for more advanced features and integrations. On the current generation of VisiPoint (v4) this would have slowed down the sign-in process and wouldn’t have delivered the excellent user experience we strive for.
When lockdowns began, we decided to use this time wisely to invest in developing the next generation of VisiPoint, v5, while continuing to maintain and support v4 for our current customers.
To find out more about what’s new in v5 and what this means for existing customers, please check out the sections below.
v5 has been in development for over a year and was released at the end of last year. v5 is
currently utilised by new customers who required a simple check-in system.
Over the next few months, we are adding some powerful new features to v5, as well as the key features you know and love from v4.
Once we have the key features from v4 ready, we will offer you free migration to v5
Here are some of the new features you can look forward to in v5:
To learn more about these features and how they can be used, check out the v5 Help Centre.
While working on v5, we released new VisiPoint hardware, replacing our current models with the Zentron 8 and Zentron 15 kiosks. Aside from an improved slimline design, these models benefit from:
To learn more about the Zentron kiosks and what they offer, click here.
As well as integrating the key features from v4, v5 will continue to have new features and updates released on a regular basis.
Features such as geofencing and a mobile app are planned for the future. These features would work together to allow users to sign in automatically once they enter a defined geographical location. As long as a user has their mobile device with the app, they would be able to sign in and out of the site without having to access a kiosk.
The features below are on the roadmap for future development:
The upgrade to v5 is completely free for existing customers.
All older hardware models, such as the 13″ kiosk and the 10″ kiosk, are compatible with v5. If you have a lifetime hardware warranty plan with us, this will continue as long as you stay with us.
The VisiPoint team will support you fully during migration and we will provide free training on v5.
The migration of v4 customers is due to begin in October. Migration will be offered to customers in phases and you will be contacted when migration is available to you. This will span over a couple of months, so you will be able to choose a migration timeframe to suit you.
When you are offered migration, you will receive a migration document with full details on the steps required.
If you have any questions or would like to suggest a feature, please contact our support team from your VisiPoint dashboard, send an email to email@example.com or call us at +44 (0) 191 622 0725.
We’d love to hear from you and welcome any feedback on how we can improve our products and services.