Introduction to Questionnaires and Agreements
The Compliance Creator is used to create compliance checks which users must review and complete during the entry process on your kiosks.
There are two types of compliance that can be created and used on the kiosk, Agreement or Questionnaire.
- An Agreement is a single body of text that can have a positive and a negative answer.
- A Questionnaire can have multiple questions with positive and negative answers.
The process for users to answer compliance checks on your kiosk can be non-touch or touch.
Non-touch mode is completely contactless – users answer yes or no by showing a thumbs up or thumbs down to the camera when prompted.
If using touch mode, users will click the desired answer on the screen. You can activate touch mode for your user journeys in the journey builder. Learn more about touch mode in this article.
How to Create/Edit a Compliance Check
Please note – this is the process for creating compliance checks on your kiosk for VisiPoint standalone users. If you have a VisiPoint cloud subscription, please see this article instead to create compliance checks remotely from your dashboard.
Access the Administration screen on your kiosk by double-clicking or tapping on the blue taskbar along the top of the screen and entering the device password (the default is 123456).
Click on the Compliances button, under Journeys.
Click Create Compliance or click on the pencil icon next to a compliance name to editing an existing compliance check.
You can then enter the name of your compliance and select which type of compliance you want to create by clicking on one of the bubbles – Agreement or Questionnaire.
Agreement
An agreement consists of a body of text and is often used for NDAs or Terms & Conditions.
You should add your body of text.
Then enter the text you would like displayed as the positive answer text and negative answer text e.g. Yes and No.
Finally, you can select the Desired Answer by checking the tickbox next to your answers. This is the answer you want an individual to give. If a user does not give the desired answer, they will be denied entry on the kiosk. In some cases, you may not want to deny entry, if you are simply gathering information. In which case you can tick both answers as the desired answer.
Questionnaire
Questionnaires consists of a series of questions. For example this could be used for health screening/CDC questionnaires.
You should enter the name of each question and the body of the question text.
Then for each question, you can define the text you would like displayed as the positive answer text and negative answer text e.g. Yes and No.
For each question, you must also select the Desired Answer by checking the tickbox next to your answers. This is the answer you want an individual to give. If a user does not give the desired answer, they will be denied entry on the kiosk. In some cases, you may not want to deny entry, if you are simply gathering information. In which case you can tick both answers as the desired answer.