How to Add Staff Members

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Adding an individual to the staff list allows them to do 2 main things:

    1. Sign in and out using the tablet or kiosk.
    2. Host visitors.

If you are looking to add a staff member as a system administrator (with full access to control the system) please use this article instead.

Your staff list will be uploaded in bulk to your dashboard during the set-up process, before installation of the system. However, you may need to add staff individually as new staff members join your organisation.


1. Add a Staff Member

To add a new staff member:

  1. Click ‘Staff’ from the left hand menu in the portal.
  2. Click ‘Add new staff’.
    Add Staff To VisiPoint Dashboard

    Click to enlarge

  3. Fill in their profile details, including name and email address.
  4. If you want this member of staff to sign in using an RFID card or fob you need to use the ‘Allow RFID’ toggle – See this article for full instructions on setting this up.
  5. If you want this member of staff to have an Employee Account (see section 2 on Dashboard Access for Staff) click ‘Yes’ on the toggle beside ‘Create Employee Account’
  6. Hit ‘Save Changes’

2. Dashboard Access for Staff – ‘Employee Accounts’

All your employees will be listed in the system as staff. However, if you want these staff to have restricted access to the dashboard (to pre-register their own visits for example) you can give them an ‘Employee Account’.

To grant staff members an ‘Employee Account’ follow these instructions:

  1. Click on ‘Staff’ from the left-hand menu.
  2. Search for the appropriate staff member in the list and click on their name.
  3. Within the staff profile, hit ‘Yes’ on the toggle next to ‘Create Employee Account’.
  4. You will be notified that the employee account has been successfully added.
  5. The staff member will then receive an email with their user name and password.

You can send this article to your staff to walk them through booking their own visitors in advance on the dashboard and using pre-registration URLs.

Please note that an email address can only be assigned to one account – either an Admin account or an Employee Account. If you have an Admin account, it would be unnecessary for you to have an Employee Account too, as you have full access to the dashboard already and can sign anyone in or out and add your expected visitors.

If you have an Employee account but need to be created as an Admin account instead, please ask a current Super Admin to edit your profile and turn the toggle next to Employee Account to ‘No’. Then they will be able to create an Admin account for you using your email address.

Note:  Please make sure to use a modern browser such as Google Chrome or FireFox to access the VisiPoint dashboard, as opposed to older browsers such as Internet explorer. 
Need some extra support? You can speak to our Customer Success Team on 0191 341 0016 or click on the live chat bubble in your dashboard.
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Next How to Import Staff Data into VisiPoint
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